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FREQUENTLY ASK QUESTIONS
Have a question? There's a good chance the answer is right here. If you do not find the answers you're looking for, use our Contact Us form to e-mail your information request to the appropriate E*Chi'mes contact.
Frequently asked questions
FAQ's Questions
E*Chi’mes Pharmaceutical Inc. was established in 2008 in Quezon City, Philippines. For 18 years we have specialized in distributing neurological recovery medication. Today we cater to patients across Luzon, Visayas, and Mindanao.
What products do we distribute?
We are the only distributor of FDA-approved NeuroAiD II MLC 901 in the Philippines. NeuroAiD II MLC 901 is for patients recovering from stroke and other neurological diseases.
We are also the distributors of Tripgard (Amitriptyline) for neuropathic pain and depression.
To learn more about our products, click here.
To place your order, please send the details below so we can connect you with a Customer Care Representative:
📝Order Details
Patient Name:
Doctor:
Hospital:
Contact Number:
Contact Person:
Email:
📎Please Attach
1) MD Prescription (photo)
2) Patient ID — PWD/Senior ID if applicable
We’ll review your information and connect you with a Customer Care Representative as soon as possible. Updates from E*Chi’mes may be sent to your email or contact number provided.
Yes. Only patients with a valid prescription from their doctor can take NeuroAiD II MLC 901 or Amytriptyline Tripgard.
You can reach us through the contact details provided here.
You can also connect directly with a Sales Representative. Click your region to find a Sales Representative in your area.
📍Greater Manila Area
📍Luzon
📍Visayas
📍Mindanao
NeuroAiD II MLC 901 is classified by FDA as a Traditionally-Used Herbal Product. It helps support recovery for patients with neurological deficits such as:
- Ischemic Stroke
- Intracerebral Hemorrhage
- Traumatic Brain Injury
- Spinal Cord Injury
- Alzheimer's Disease
- Vascular Dementia
- Mild Cognitive Impairment
- Spinal Cord Injury
- Intracerebral Hemorrhage
To learn more about NeuroAiD II MLC 901, click here.
What is Tripgard?
Amitriptyline is a treatment option for the management of neuropathic pain, migraine, and depression.
You can learn about Amitriptyline Tripgard on our website.
Physicians can stay updated by checking updates posted on our website. The blog section contains updates that may help you support your patients.
Please reach out if you have other questions. You can find our contact details here.
For sales or other business inquiries, please email info@echimes.com.ph with your intent with the following details:
Full Name & Position
Name of Company/Establishment
Address
Contact Number
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