FREQUENTLY ASK QUESTIONS
Have a question? There's a good chance the answer is right here. If you do not find the answers you're looking for, use our Contact Us form to e-mail your information request to the appropriate E*Chi'mes contact.
Frequently asked questions
E* Chimes is a pharmaceutical distributor dedicated to providing innovative healthcare solutions in the Philippines. We focus on delivering trusted products that support patients and healthcare professionals.
We exclusively distribute three products:
NeuroAiD II (MLC 901): A neurorestorative therapy that supports stroke recovery and cognitive function.
Tripgard (Amitriptyline): A tricyclic antidepressant used primarily for managing neuropathic pain and depression.
TNK Mingfule: a specific brand of tenecteplase (TNK), a recombinant protein used as a thrombolytic drug to dissolve blood clots.
No. E* Chi'mes is the official distributor in the Philippines. We ensure that NeuroAiD II MLC 901 and Amytriptyline Tripgard reach healthcare professionals and patients safely and reliably.
Patients may send their inquiries through our official website contact form or via Facebook Messenger. A sales representative will coordinate directly to assist with the order process.
Yes. For patient safety, a valid prescription from a licensed physician is required before purchasing NeuroAiD II MLC 901 or Amytriptyline Tripgard.
Visit the E* Chi'mes Blog Posts section on our website, where we share updates from medical conferences, round table discussions, and continuing medical education (CME) activities. These posts also provide valuable insights and resources about NeuroAiD II MLC 901 and Amytriptyline Tripgard.
NeuroAiD II MLC 901 has been studied in stroke recovery and is generally used in combination with standard stroke care. However, patients should always consult their physician before combining treatments.
Tripgard is commonly prescribed for:
Neuropathic pain
Depression
Migraine prevention (as advised by a doctor)
You may reach us through our Contact Us page, or connect directly with our sales representatives via the Contact by Areas page on our website, where detailed information is available for inquiries in Luzon, Visayas, and Mindanao.
Yes. We offer guidance on compliance programs and patient education to help ensure better treatment outcomes.