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FREQUENTLY ASK QUESTIONS
Have a question? There's a good chance the answer is right here. If you do not find the answers you're looking for, use our Contact Us form to e-mail your information request to the appropriate E*Chi'mes contact.
Frequently asked questions
FAQ's Questions
E* Chimes is a pharmaceutical distributor dedicated to providing innovative healthcare solutions in the Philippines. We focus on delivering trusted products that support patients and healthcare professionals.
E* Chi'mes distributes three key products: NeuroAiD II (MLC 901) for stroke recovery and cognitive function, Tripgard (Amitriptyline) for neuropathic pain and depression, and TNK Mingfule, a thrombolytic drug for dissolving blood clots.
No. E* Chi'mes is the official distributor in the Philippines. We ensure that NeuroAiD II MLC 901 and Amytriptyline Tripgard reach healthcare professionals and patients safely and reliably.
Patients may send their inquiries through our official website contact form or via Facebook Messenger. A sales representative will coordinate directly to assist with the order process.
Yes, a valid prescription from a licensed physician is required to purchase NeuroAiD II MLC 901 or Amytriptyline Tripgard for patient safety.
Healthcare professionals can stay updated by visiting the E* Chi'mes Blog Posts section on our website. We share insights from medical conferences, round table discussions, and continuing medical education (CME) activities, providing valuable information about NeuroAiD II MLC 901 and Amytriptyline Tripgard.
NeuroAiD II MLC 901 is generally used alongside standard stroke care for recovery. However, patients should always consult their physician before combining treatments.
Amytriptyline Tripgard is commonly prescribed for managing neuropathic pain, depression, and migraine prevention (as advised by a doctor).
You may reach us through our Contact Us page, or connect directly with our sales representatives via the Contact by Areas page on our website, where detailed information is available for inquiries in Luzon, Visayas, and Mindanao.
Yes. We offer guidance on compliance programs and patient education to help ensure better treatment outcomes.
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