
FREQUENTLY ASK QUESTIONS
Have a question? There's a good chance the answer is right here. If you do not find the answers you're looking for, use our Contact Us form to e-mail your information request to the appropriate E*Chi'mes contact.
1. What is E* Chi'mes?*
E* Chimes is a pharmaceutical distributor dedicated to providing innovative healthcare solutions in the Philippines. We focus on delivering trusted products that support patients and healthcare professionals.
2. What products does E* Chi'mes distribute?*
We exclusively distribute two products:
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NeuroAiD II (MLC 901): A neurorestorative therapy that supports stroke recovery and cognitive function.
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Tripgard (Amitriptyline): A tricyclic antidepressant used primarily for managing neuropathic pain and depression.
3. Is E* Chi'mes the manufacturer of these products?*
No. E* Chi'mes is the official distributor in the Philippines. We ensure that NeuroAiD II MLC 901 and Amytriptyline Tripgard reach healthcare professionals and patients safely and reliably.
4. How can patients order NeuroAiD II MLC 901 or Amytriptyline Tripgard?
Patients may send their inquiries through our official website contact form or via Facebook Messenger. A sales representative will coordinate directly to assist with the order process.
5. Do patients need a prescription?
Yes. For patient safety, a valid prescription from a licensed physician is required before purchasing NeuroAiD II MLC 901 or Amytriptyline Tripgard.
6. Where can healthcare professionals learn more about your products?Healthcare professionals can Visit the E* Chi'mes Blog Posts section on our website, where we share updates from medical conferences, round table discussions, and continuing medical education (CME) activities. These posts also provide valuable insights and resources about NeuroAiD II MLC 901 and Amytriptyline Tripgard.
7. Is NeuroAiD II MLC 901 safe to use alongside other stroke medications?
NeuroAiD II MLC 901 has been studied in stroke recovery and is generally used in combination with standard stroke care. However, patients should always consult their physician before combining treatments.
8. What conditions does Amytriptyline Tripgard help manage?
Tripgard is commonly prescribed for:
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Neuropathic pain
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Depression
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Migraine prevention (as advised by a doctor)
9. How can I contact E* Chi'mes directly?*
You may reach us through our Contact Us page, or connect directly with our sales representatives via the Contact by Areas page on our website, where detailed information is available for inquiries in Luzon, Visayas, and Mindanao.
10. Does E* Chi'mes provide patient support?*
Yes. We offer guidance on compliance programs and patient education to help ensure better treatment outcomes.